Contact Us: Your Bridge to Academic Support

At Karnataka State Open University (KSOU), we prioritize seamless communication as a cornerstone of student success. We understand that distance learners require reliable and timely support to navigate their academic journey effectively. Whether you are a prospective student inquiring about admissions, a current learner seeking clarification on examinations, or an alumnus needing transcript services, our dedicated support teams are committed to providing you with accurate information and personalized assistance to ensure your concerns are addressed promptly.

Our Main Campus at Mukthagangotri, Mysuru, serves as the central administrative and academic nerve center. For matters related to university policy, high-level academic counseling, or official documentation that requires in-person verification, the headquarters is your primary point of contact. The campus is open to students and visitors during standard working hours, featuring a dedicated “Student Help Desk” specifically designed to provide a one-stop solution for walk-in inquiries, ranging from fee payments to study material collection.

To ensure that support is accessible across the state, KSOU has established an extensive network of Regional Centres and Learner Support Centres. We recognize that traveling to Mysuru may not be feasible for all our students. These regional hubs are equipped to handle local inquiries, provide face-to-face academic counseling, and assist with the submission of assignments and examination forms. By decentralizing our contact points, we ensure that every student in Karnataka has a university representative within a reasonable distance from their home.

For the modern, tech-savvy learner, our Digital Support Portal offers a comprehensive suite of contact options. Students can utilize our integrated ticketing system to log specific grievances or technical issues, which are then tracked until resolution. Our official website also features a detailed “Staff Directory,” providing email addresses and direct phone extensions for various departments, including the Registrar, Finance Officer, and Chairpersons of different faculties. This transparency ensures that you can reach the right person for the right problem without unnecessary delays.

We also maintain a dedicated Toll-Free Helpline and Call Centre to provide immediate assistance for urgent queries. This service is particularly vital during peak periods such as admission cycles and examination seasons. Our helpdesk staff are trained to provide guidance in multiple languages, ensuring that communication is clear and inclusive. Whether you need help with the online application process or information regarding the declaration of results, a phone call connects you directly to a helpful human voice ready to guide you through the process.

Finally, we encourage our community to stay connected through our Official Social Media Channels. We use platforms like X (Twitter), Facebook, and Instagram to provide real-time updates on university news, event reminders, and emergency notifications. At KSOU, we don’t just provide information; we listen to your feedback. Your suggestions and queries help us refine our services and better serve our diverse student body. Contact us today through any of our channels—we are here to support your aspirations every step of the way.